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HyperDia online user support

Thank you for using HyperDia.
Please read the following before inquiring:
We provide HyperDia service free of charge, so we do not always respond to your suggestions, requests for improvements and questions.
Also, please make inquiries to railroad companies or travel agencies regarding actual fares, actual seat-fees, actual timetables, your travel plans, or tourist spots.

Please inquire, along with the following information:
  • The URL for your search results.
  • The search condition. (From, To, Date, Time, Type, etc.)
  • About your computer system. (OS, browser version, network environment, etc.)
  • Questions or comments.
We appreciate your feedback and try to reflect it for future development.

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Please do not make inquiries regarding your travel plans or tourist spots.